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Tools That Support Remote Team Collaboration and Communication

by | Mar 18, 2021 | Blogs

Working with a remote team can be difficult, but the right resources and tactics can make the process go more smoothly. Significant time zone variations and a lack of in-person coordination are the two most important obstacles that remote teams face. Online collaboration is effective, but time zone variations make real-time communication difficult.

Another major issue with wide time zone variations is that efficiency will still be 12 to 24 hours behind. This lag time makes meeting strict client deadlines challenging and can cause projects to fall behind schedule.

The following resources will help you manage effective online collaboration and connectivity if your company has a remote team if your workers are spread out around the country or the globe to ensure you deliver on time.

A company intranet

A business intranet is similar to a private internet for the entire team that only your team members can access. It can be installed on-premises with your servers and networking equipment, or it can be hosted in the cloud.

Your team can access an intranet hosted in the cloud from anywhere, and you won’t have to pay for updates or improvements. Cloud collaboration, according to Happeo, helps remote teams succeed by providing resources like video conferencing apps, intranets, and document repositories. A company intranet can make all of a team’s communication resources easily accessible.

A navigable, online self-help portal

Your workers will become self-sufficient due to an online self-help portal, and your team will be able to find answers on their own. A self-help platform is usually hosted on a business intranet.

A well-designed training program

A well-designed training program is available to any remote team. It’s crucial how you onboard your remote workers and train them sets the tone for how they’ll work.

Team members who have been well-educated interact and cooperate more effectively than those who work on their terms. It’s essential to develop a training schedule that can be followed regularly by all of your trainers.

Remote teams must teach them over time rather than just handing them a textbook to read and calling it a day.

For example, if you’re a marketing agency, the training program should involve giving positive feedback after each client interaction, after work is submitted and for at least one complete project. This will provide the staff with the guidance they need to ensure that they are adhering to company expectations at all times.

A unified task management platform

Nothing wreaks havoc on remote teams, like having to handle tasks through several applications. This can not be easy to manage because each of the remote workers would likely have their preferences for task management software. You can ask all team members to use the same application to ensure good teamwork.

You may have a task management app that you prefer, but be open to using other platforms that your team suggests. They may be aware of a platform that is superior to the one you’ve been using.

Communications training

Continuous communications preparation is one of the most effective ways to keep a remote team on board, and it should be an integral component of the company’s communication plan. Everyone speaks about effective communication, but few can show what it looks like in practice. Communication, for example, entails more than just exchanging details with another team member. Knowing how and when to deliver is an important part of communication skills.

Top-of-the-line computers

Since the machine can’t handle an operating system update, working in the tech industry is challenging on older devices running deprecated browser versions. Sure, you can get a few hundred dollars worth of laptops on eBay, but you’re not doing your business any favors.

If your remote workers rely on current technologies to complete their assignments, make sure they have the proper equipment. 

Conclusion

Given that team members are spread all over the world, remote teamwork can be highly successful – even more so than an in-house team.

The most significant issue that in-house teams face is wasted time. Getting ready for work, commuting to work, and sitting at a desk all day is a chore. Remote teams are surprisingly more productive because the flexibility allows team members to adapt their work to fit their lifestyle. They have more time and resources to commit to getting the job done now that they don’t have to commute.

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