Top 10+ Ecommerce Security Threats and Their Solutions

Ecommerce Security Threats and Their Solutions
Secure Your Online Store by Adhering to these Practices

With the increasing trend of online shopping, ecommerce stores are becoming the target of cyberattacks with an alarming frequency. As a brand or an organization, it is ultimately your responsibility to protect users’ privacy and confidential information while ensuring the integrity and reputation of your online store.

While many organizations prioritize site security, many more steps can be taken, given that some cyberattacks can be devastating enough to cause a complete shutdown. Here, we have shed a light on most common e-commerce security threats and their solutions in this realm to illustrate the importance of securing your websites.

Types of ecommerce security threats

There are different types of ecommerce security threats and frauds that exist. It is important to be aware of these issues as they can significantly affect your online business and ruin the user experience for your customers.

As an online store owner based on an ecommerce framework like Shopify, it is of utmost importance to identify common security threats to prevent any security incident. Utilizing the expertise of our Shopify developers, we have compiled a list of threats to help you stay ahead of attackers:

Financial fraud

Here are the financial frauds that you must be aware of:

1. Chargeback fraud

This kind of fraud takes place when customers dispute legitimate transactions, forcing the merchant to refund the charge and pay additional fees to the credit card company. This can happen when fraudsters obtain unauthorized credit cards and make purchases or when they hack into a merchant’s system and modify transaction details to be fraudulent.


For online businesses, chargeback fraud can be devastating. It leads to direct financial losses, including the cost of the refunded items and fees imposed by the credit card company. 

However, the damage extends beyond just the immediate financial impact. High chargeback rates can result in a merchant account being shut down by payment processors, preventing the business from accepting any more payments. This can force a company to close its doors permanently. Additionally, chargeback fraud erodes customer trust in the e-commerce platform, potentially driving away future sales.

2. Account takeover

Account takeover occurs once hackers gain unauthorized access to a customer or vendor account on an e-commerce site. This tactic is achieved through techniques like phishing, where the attacker tricks the account holder into revealing their login credentials, or credential stuffing, where large databases of stolen credentials are automatically tested against other accounts until a match is found.


An account takeover can have severe consequences for an online business. It can result in unauthorized purchases and fraudulent transactions, causing significant financial losses.

Additionally, account takeovers can lead to the exposure of sensitive customer data, damaging the company’s reputation and potentially resulting in regulatory fines. The loss of customer trust is particularly damaging for subscription-based businesses or those with loyal repeat customers.

3. Credit card skimming

Credit card skimming involves infecting an e-commerce website with malicious code that captures credit card information as customers enter it into forms on the site.


The immediate result of a credit card skimming attack is the theft of customer credit card data. This can lead to significant financial losses for the business as well as damage to its reputation. The cost of investigating the breach coupled with notifying customers, and implementing additional security measures, can be substantial.

Social engineering:

 The following are social engineering security threats that e-commerce business owners must be aware of:

1. Phishing

Phishing is a lethal social engineering attack leveraged by cybercriminals to trick individuals into revealing sensitive information like login credentials, etc.

This is often done through deceptive emails or text messages that appear to be from a trusted source, such as a bank or online service provider. In such an attack, the threat actors try their best to lure the victim into clicking on a malicious link or downloading a fraudulent attachment.


For e-commerce businesses, phishing attacks can have devastating consequences. If an attacker gains access to an administrative account, they can take over the entire website, modify listings, steal customer data, or redirect purchases to fraudulent sites. 

Moreover, even if the attack targets customer accounts, the impact can be significant, leading to a complete breakdown in trust. A large-scale phishing attack can even lead to the compromise of thousands of accounts that can result in financial losses and damage to the business’s reputation.

2. Baiting

Baiting is a social engineering tactic where cybercriminals create a convincing offer or incentive to entice victims to visit a malicious website or download a harmful file. The goal is to trick the user into revealing sensitive information or installing malware that can be used for further attacks.

It is pertinent to mention that teaching employees and customers to be wary about offers that are too good to be true is the best form of defense against such social engineering attacks.


Baiting attacks can result in the installation of malware on customers’ or employees’ devices, which can have disastrous consequences for both online sellers and buyers. This can lead to the theft of sensitive data, unauthorized transactions, or even the takeover of other accounts. The permanent loss of customer trust can be substantial as well, particularly if the attack is widely publicized.

Network-based attack:

 Here is the list of network-based attacks that are designed to trick customers visiting an online e-commerce store:

1. Man-in-the-middle attack

 In a man-in-the-middle (MITM) attack, the attacker intercepts communication between a customer and an e-commerce website to steal sensitive information like credit card details or login credentials. This is often achieved through techniques like exploiting unsecured Wi-Fi networks or using malware to compromise a user’s device.


An MITM attack can cause substantial, and sometimes irrecoverable, financial losses to online retailers due to fraudulent purchases and unauthorized access to customer accounts.

2. DDoS attack

A distributed denial-of-service (DDoS) attack involves flooding an e-commerce website with traffic or requests in an attempt to overwhelm its servers and make it unavailable to legitimate users.


The immediate result of a DDoS attack is downtime for the website, which can lead to lost sales and damage to the business’s reputation. The longer the site remains inaccessible, the greater the financial impact. Even after the attack is mitigated, customers may be hesitant to return if the site remains unstable. Smaller businesses can be particularly hard hit, as they may not have the resources to absorb such an attack.

3. SQL injection

SQL injection is a technique where attackers exploit vulnerabilities in an e-commerce website’s database to inject malicious SQL code. This allows them to gain unauthorized access to sensitive data, modify records, or even take over the entire database.


The consequences of an SQL injection attack can be severe for an online business. The exposure of customer details, financial information, and other confidential data can result in massive financial losses due to identity theft and fraud. The damage to the company’s reputation is often irreparable. Regulatory fines and legal costs can also be prohibitive.


It is important for e-commerce store owners should protect themselves from the following malware or malicious software:

1. Ransomware

Ransomware is a type of malware that encrypts a company’s data, rendering it inaccessible. The attackers then demand a ransom, typically in the form of cryptocurrency, to restore access.


For e-commerce businesses, a ransomware attack can be devastating. The inability to access critical systems and customer data can result in prolonged downtime, lost sales, and damage to the company’s reputation. The financial cost of the ransom and potential recovery efforts can be catastrophic. Even if the ransom is paid, there’s often no guarantee that the attackers will actually restore access.

2. Keylogger

A keylogger is basically a type of malicious software with the potential to record the keys pressed on an infected device with the goal of capturing sensitive information like login credentials and credit card numbers.


If a keylogger ends up on a customer’s device, it can lead to the unauthorized access of sensitive accounts and financial information. This can result in fraudulent transactions and identity theft. For an e-commerce business, in particular, this can lead to substantial financial losses and damage to the customer’s trust in the platform.

Other attacks:

Additional attacks that are dangerous for e-commerce websites are as follows:

1. Data breach

In a successful data breach, unauthorized individuals gain access to sensitive information stored on a company’s servers or databases. Such attacks can happen through various means, such as exploiting vulnerabilities in the system, guessing or cracking passwords, or social engineering tactics like phishing.


For e-commerce businesses, a data breach can be particularly catastrophic. The exposure of customer details, including names, addresses, credit card numbers, and login credentials, can result in massive financial losses due to fraudulent transactions and identity theft.

The damage to the company’s reputation is often long-lasting, and it can be difficult to rebuild trust with customers. Regulatory fines and legal costs can also be substantial.

2. Brute force attack

This is a type of aggressive cyberattack that involves an attacker trying many different combinations of usernames and passwords in an attempt to gain unauthorized access to an account.


When successful, a brute force attack can result in a complete or partial takeover of customer or administrative accounts. The consequences are fraudulent transactions, unauthorized changes to the website, and the exposure of sensitive customer data. The damage to the business’s reputation can be substantial, particularly if the attack gains widespread attention, which is often the case more likely than not.

Ecommerce security solutions

While the aforementioned e-commerce cyberattacks can cause enormous financial and reputational damage, luckily, there are methods to prevent them. With the recent developments, it is also possible to use AI for securing your ecommerce website.

With these fraud detection strategies and solutions, you can enhance your brand’s reputation and conversion rate by ensuring robust security of your online store.

  1. Secure payment gateway
  2. Install HTTP certificates
  3. Antivirus software
  4. Ensure backup data
  5. Employee’s training
  6. Track network traffic
  7. Ecommerce security plugins
  8. Encrypt critical data
  9. Multi-factor authentication
  10. Prevent unauthorized access

1. Secure payment gateway

A secure payment gateway is essential for protecting customer data during transactions. It encrypts sensitive information like credit card numbers as it travels between the customer’s browser and the e-commerce site’s server. This prevents it from being intercepted by hackers.

Using a reputable payment gateway provider that specializes in e-commerce security significantly reduces the likelihood of data breaches. It also simplifies the process of complying with PCI DSS standards, which are required for any business that handles credit card payments. This leads to fewer security incidents and less regulatory scrutiny.

2. Install HTTPS certificates

HTTPS certificates create an encrypted connection between a website and its visitors, ensuring that any data transmitted, such as login credentials or personal details, cannot be intercepted by third parties.

Installing an HTTPS certificate is crucial for building trust with customers. Browsers display a padlock icon and “https://” in the address bar to signal a secure connection, which reassures shoppers that their information will be handled safely. This leads to higher conversion rates and customer loyalty.

3. Antivirus software

Antivirus software detects and removes malware from devices and networks. It’s essential for protecting both the e-commerce site and any systems used by employees.

Regularly updating and running antivirus software on all devices and servers reduces the risk of malware infections that could lead to data breaches or the compromise of customer accounts. 

4. Ensure data backup

Regularly backing up data is crucial for e-commerce businesses. In the event of a system failure, cyberattack, or accidental deletion, having current backups allows the business to quickly restore operations and minimize downtime.

5. Employee training

Humans are, more often than not, the weakest link in an e-commerce site’s security. They may inadvertently introduce malware through phishing emails or make mistakes that leave systems vulnerable.

Regular security awareness training for all employees helps them recognize common threats and understand best practices for safe online behavior. This includes creating strong passwords, avoiding clicking on suspicious links, and keeping systems updated.

6. Track network traffic

Network traffic Monitoring is a critical part of security awareness as it allows businesses to detect unusual activity or patterns that could indicate an ongoing attack. This includes both incoming traffic (attempts to breach the system) and outgoing traffic (data being exfiltrated).

7. E-commerce security plugins

There are a number of ecommerce APIs and plugins for security available for e-commerce platforms that add extra layers of protection. These can help block common attacks like SQL injection and cross-site scripting (XSS). While plugins can’t replace comprehensive security measures, they provide an additional line of defense that can make it harder for attackers to exploit points.

8. Encrypt critical data

Encryption is the process of converting sensitive data (like credit card numbers or customer lists) into a code that can only be read with a decryption key. It is recommended to encrypt the data to ensure that any sensitive communication remains useless for threat actors even in case of a data breach.

9. Multi-factor authentication

Having a second line of defense can prove to be the difference between a successful cyberattack and the protection of your sensitive data. Multi-factor authentication (MFA) requires users to provide two or more pieces of evidence to prove their identity before gaining access to an e-commerce site or sensitive data.

This could be something the user knows (like a password), something they have (like a smartphone), or something they are (like a biometric scan). Many online platforms now offer MFA as an optional feature, and it’s worth enabling wherever possible.

10. Prevent unauthorized access

Controlling access to both the e-commerce site and backend systems is pivotal for maintaining security. This includes limiting the number of individuals who have administrative privileges and using strong, unique credentials for each user.

Implementing robust access control measures like two-factor authentication, limiting login attempts, and using IP whitelisting for remote access points helps prevent both accidental and intentional unauthorized access.

Similarly, you can use a fraud detection software for ecommerce stores to stay ahead of the attackers and further enhance the security of your websites.

get shopify development services from ropstam solutions

Why is ecommerce security significant?

With e-commerce sales skyrocketing to 15.5% of total retail in 2020 and expected to grow exponentially, the stakes for secure online transactions have never been higher. Cyber threats to e-commerce can take many forms, ranging from deliberate attacks by malicious actors to unintentional vulnerabilities exploited by opportunists. 

According to Statista, e-commerce enterprises lost a staggering $41 billion to online payment fraud in 2022. This underscores the critical importance of robust cybersecurity measures in protecting both businesses and customers in the digital marketplace. 

Choose Ropstam Solutions for secure e-commerce website development

Giving due importance to protecting online data in the ever-evolving world of Ecommerce is not optional anymore; it is necessary. This blog illustrates the importance of Ecommerce site security, encompassing the methods that can help prevent cyber-attacks. 

With the number of cyberattacks on the rise, thwarting potential attacks as an online store must be your topmost priority. Lucky for you, Ropstam Solutions boasts an impeccable record with years of experience and a team of Shopify developers skilled in adhering to required practices for secure ecommerce website development. Get in touch with us today, and let us create a stunning ecommerce site for you.


What is good ecommerce security?

An ecommerce site with robust security involves a multi-layered approach that includes encryption, access controls, fraud detection, and ongoing monitoring to protect your website,

Is it expensive to implement e-commerce security measures?

While implementing ecommerce security measures may require an initial investment, the long-term benefits of safeguarding your business and customer data far outweigh the costs.

What is the biggest threat to ecommerce website security?

The biggest threat to ecommerce security is data breaches, which can expose sensitive customer information, leading to hefty financial losses.

How can I improve the security of my e-commerce store?

By ensuring the following measures, you can significantly improve the security of your online store:

  • Secure payment gateways
  • HTTPS encryption
  • Antivirus software
  • Regular data backups
  • Employee security training
  • Network traffic monitoring

Recent Posts

Various E-commerce Fraud Types
Common Types of Ecommerce Fraud – How to Detect Them?

As an ecommerce business owner, protecting your customers’ data and safeguarding your store against common fraud should be a top priority. You must take these security threats to your ecommerce site seriously and leverage varying fraud management systems to forestall cyberattacks. This comprehensive blog helps you identify common ecommerce scam tactics and provides strategies to […]

Empowering Workshop For HR
Empowering Workshop for Our HR Professionals

Recognizing the dynamic nature of the global HR landscape, Ropstam Solutions recently organized a comprehensive training workshop tailored specifically for our HR team. This seminar aimed to equip our professionals with invaluable insights into simplifying recruitment processes, addressing challenges, and staying ahead of the curve with emerging trends in the HR market. This blog encapsulates […]

OpenAI Unveils A Smarter, Faster Version of ChatGPT

OpenAI has unleashed a game-changing update that’s about to redefine the AI landscape. In a groundbreaking move on Monday, the company unveiled GPT-4, their latest and greatest AI model, alongside a revamped desktop version of ChatGPT and a sleek new user interface. This revolutionary trio aims to propel OpenAI’s chatbot to unprecedented heights, leaving competitors […]

top Node.js Frameworks
10 Best Node.js Frameworks of 2024

Node.js has revolutionized the way we build web applications, offering a JavaScript-based solution for server-side development. But to truly harness its power, a robust framework is essential. That’s where this list comes in. The top Node.js frameworks have been honed over years of experience, providing the tools and structure needed to enhance development, boost performance, […]

Profile Picture

The WordPress team at Ropstam Solutions consists of highly skilled professionals specializing in WordPress development and customized digital solutions. With more than a decade of experience in this field, the team prides itself on delivering innovative and impactful content that showcases its dedication to excellence and advancement within the WordPress realm.

Ropstam WordPress Development Team

Related Posts

Make a Plan Before Building Your Mobile App

With the rise of the smartphone, mobile app development has also increased. The mobile app's market and advantages in any organization should convince every industry to search out professionals who...
php vs python

PHP vs Python – Which is Better for Web Development?

The process of crafting a successful website or application commences with choosing the appropriate programming language. In the competitive universe of software development, it is becoming...
Oracle Announces JavaScript Support

Oracle Announces JavaScript Support in MySQL

In an exciting revelation for developers, Oracle has announced that MySQL database servers now support executing JavaScript functions and procedures directly within the database. This new JavaScript...
Best IDEs for Vue.js Development

10 Best IDEs for Vue.js Development – 2024 Guide

In the recent past, Vue.js has garnered immense popularity for creating top-notch user interfaces. Thanks to its multitude of features and advantages, Vue.js is one of the favorites among front-end...

Why our clients
love us?

Our clients love us because we prioritize effective communication and are committed to delivering high-quality software solutions that meet the highest standards of excellence. You can also check reviews on Clutch for our mobile app development services.

anton testimonial for ropstam solutions

“They met expectations with every aspect of design and development of the product, and we’ve seen an increase in downloads and monthly users.”

Anton Neugebauer, CEO, RealAdvice Agency
tariehk testimonial for ropstam solutions

“Willing to accommodate nonprofit budgets, Ropstam brought their robust experience to the project. They checked in consistently, and were communicative, easy to reach, and responsive.”

Tariehk, VP of Marketing.
mike stanzyk testimonial for ropstam solutions

“Their dedication to their clients is really impressive.  Ropstam Solutions Inc. communicates effectively with the client to ensure customer satisfaction.”

Mike Stanzyk, CEO, Stanzyk LLC

“Ropstam was an excellent partner in bringing our vision to life! They managed to strike the right balance between aesthetics and functionality, ensuring that the end product was not only visually appealing but also practical and usable.”

Jackie Philbin, Director - Nutrition for Longevity

Supercharge your software development with our expert team – get in touch today!